Overview

Sample Code

Web Hooks

IVR Web Hook SurVo NetGet Custom Audio Prompts Post Call Action Agent Panel Lookup Distributor Form

Call Initiation API

Click-to-Call Click-to-Find Me Click-to-Find Me List Click-to-Virtual Receptionist Click-to-Voice Mail Click-to-SurVo Click-to-IVR Click-to-Agent

Administration API

addonsbroadcastclicktoconferencecostfindmegeneralgrouplocatornumbersrecordingregisterednumbersreportroutingsmssurvoverifymenowvmail

Click-to-Virtual Receptionist

Connect a caller to a pre-defined Virtual Receptionist

key (required if not using access_key)
Value must be the Public key. Use 'key' if you need to make client side requests.
access_key (required if not using public key)
The Access key to be used if you need the higher level of security provided with the Secret Access key validation. Requests with Access key must be done server side.
secret_access_key (required if using access_key)
The Secret Access key is used to validate the Access key.
app (required)
Value = ctvr
menu_id (required)
The Building Block ID of a Virtual Receptionist.
phone_to_call (required)
Telephone number to call.

Client Side Example Request URL with Public Key

https://secure.ifbyphone.com/click_to_xyz.php
?app=ctvr
&phone_to_call=8475551212
&menu_id=276
&key=PUBLIC_KEY

We will place a call to the +1.847.555.1212, and connect it to the account's Virtual Receptionist Smart Form that has Building Block ID 276.

Client Side Response (Text)

"Call Connected"