Overview

Sample Code

Web Hooks

IVR Web Hook SurVo NetGet Custom Audio Prompts Post Call Action Agent Panel Lookup Distributor Form

Call Initiation API

Click-to-Call Click-to-Find Me Click-to-Find Me List Click-to-Virtual Receptionist Click-to-Voice Mail Click-to-SurVo Click-to-IVR Click-to-Agent

Administration API

addonsbroadcastclicktoconferencecostfindmegeneralgrouplocatornumbersrecordingregisterednumbersreportroutingsmssurvoverifymenowvmail

report.survo

Get a report of SurVo data.

Arguments

access_key (required)
Your Access Key.
secret_access_key (required)
Your Secret Access Key.
start_date (required)
Start date for the report in YYYYMMDD format (20090503).
end_date (required)
End date for the report in YYYYMMDD format (20090504).
id (required)
Building Block ID of the SurVo. Found in Developer Tools -> Building Block IDs.
include_cdr (optional)
Include fields from the Call Detail Report (excluding SourceTrak)
include_st (optional)
Include SourceTrak fields from the Call Detail Report

Notes

The SurVo report contains the unique identifier for the call, "SID", which can be used in conjunction with the Call Detail Report API method to get call duration info along with the answers to your survey questions.

If no SurVo results are found "No results found" is returned.

Example URL

https://secure.ifbyphone.com/ibp_api.php
?access_key=ACCESS_KEY
&secret_access_key=SECRET_ACCESS_KEY
&action=report.survo
&start_date=20091001
&end_date=20091028
&id=968

Example Response

"Respondent ID","Caller ID","Completed","Timestamp","SID","User ID","Ticket Number"
37048,8772955100,"Yes","2009-10-12 10:21:23","09112572382095","486","12345"
37049,3125553921,"Yes","2009-10-12 11:32:00","29101572351703","183","38281"

API Test Panel

NOTE: The API Test Panel can be used to try out the various API methods
using the actual data from your account. You must be logged
into your account to make any API calls using the test panel.

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